Community Moderator

At Locticians, LLC, we are a thriving community dedicated to celebrating natural beauty and fostering professional growth within the natural hair industry. Our platform serves as a conduit for meaningful interactions, learning, and support among natural hair enthusiasts and professionals.

Position Overview:

We are seeking a diligent and community-oriented individual to join our team as a Community Moderator. The successful candidate will play a crucial role in maintaining a positive, supportive, and engaging environment within our community.

Key Responsibilities:

• Monitor, moderate, and manage community interactions to ensure they adhere to our guidelines and standards.
• Respond to community inquiries, concerns, and reports in a timely and professional manner.
• Facilitate discussions and engagements, encouraging a positive and inclusive community atmosphere.
• Work closely with other team members to identify and address community issues and opportunities.
• Provide feedback and insights on community sentiment, trends, and potential areas for improvement.

Qualifications:

• Previous experience in community moderation, customer service, or a related field is preferred.
• Excellent communication and interpersonal skills.
• Ability to handle challenging interactions with diplomacy and tact.
• A genuine passion for the natural hair community and alignment with our company values.
• Available to work flexibly across different time zones.

Benefits:

• A complimentary membership to our vibrant community and directory.
• Access to community maintenance tools and resources.
• Opportunity to work within a passionate and supportive team.
• Exposure to a broad audience within the natural hair and beauty industry.
• Continuous learning and professional development opportunities within a growing community.

How to Apply:

Interested candidates are invited to send a cover letter and resume to contact@locticians.com